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Hidden Strength

Terms & Conditions

Thank you for visiting our Website www.hiddenstrength.com (“Our Site”).

By visiting Our Site You Accept These Terms and Conditions

Please read these Terms and Conditions carefully and ensure that you understand them before using Our Site. These Terms and Conditions set out the terms of use governing your use of Our Site.

These Terms and Conditions were last updated on 25 January 2021.
Your agreement to comply with these Terms and Conditions is indicated by your use of Our Site. If you do not agree to these Terms and Conditions, you must stop using Our Site immediately.

In these Terms and Conditions, we will refer to “Content”. This means all text, images, audio, video, scripts, code, software, databases, and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site.

  1. Who we are
    We are Hidden Strength. We will refer to ourself as “We”/ “Us”/ “Our” in these Terms and Conditions.
    We are a limited company registered in England and Wales under company number 11323570. Our registered address is Cottril Mason Llp 13 Vansittart Estate, Windsor, SL4 1SE.
  2. How to Contact Us
    To contact Us, please email Us at info@hiddenstrength.com.
  3. Access to Our Site
    Access to Our Site is free of charge.
    It is your responsibility to make the arrangements necessary in order to access Our Site.
    Access to Our Site is provided on an “as is” and on an “as available” basis. We may suspend or discontinue Our Site (or any part of it) at any time. We do not guarantee that Our Site will always be available or that access to it will be uninterrupted. If We suspend or discontinue Our Site (or any part of it), We will try to give you reasonable notice of the suspension or discontinuation.
  4. Changes to Our Site
    We may alter and update Our Site (or any part of it) at any time.
  5. Changes to these Terms and Conditions
    We may alter these Terms and Conditions at any time. If We do so, details of the changes will be highlighted at the top of this page. As explained above, your use of Our Site constitutes your acceptance of these Terms and Conditions. Consequently, any changes made to these Terms and Conditions will apply to your use of Our Site the first time you use it after the changes have been implemented. You are therefore advised to check this page every time you use Our Site.
    If any part of the current version of these Terms and Conditions conflicts with any previous version(s), the current version shall prevail unless We explicitly state otherwise.
  6. International Users
    Our Site is intended for users in the United Kingdom only. We do not warrant or represent that Our Site or its Content are available in other locations or are suitable for use in other locations.
  7. How You May Use Our Site and Content (Intellectual Property Rights)
    7.1 All Content included on Our Site and the copyright and other intellectual property rights in that Content belongs to or has been licensed by Us, unless specifically labelled otherwise. All Content is protected by applicable United Kingdom and international intellectual property laws and treaties.
    7.2 You may access, view, and use Our Site in a web browser (including any web browsing capability built into other types of software or app) and you may download Our Site (or any part of it) for caching (this usually occurs automatically).
    7.3 You may print one copy and download extracts of any page(s) from Our Site for personal use only.
    7.4 You may not modify the printed copies or downloaded extracts in any way. Images, video, audio, or any other Content downloaded from Our Site must not be used separately from accompanying text.
    7.5 Our status as the owner and author of the Content on Our Site (or that of identified licensors, as applicable) must always be acknowledged.
    7.6 You may not use any Content saved or downloaded from Our Site for commercial purposes without first obtaining a licence from Us (or our licensors, as applicable). This does not prevent the normal access, viewing, and use of Our Site for general information purposes by business users or consumers.
  8. Links to Our Site
    8.1 You may link to any page on Our Site.
    8.2 Links to Our Site must be fair and lawful. You must not take unfair advantage of Our reputation or attempt to damage Our reputation.
    8.3 You must not link to Our Site in a manner that suggests any association with Us (where there is none) or any endorsement or approval from Us (where there is none).
    8.4 Your link should not use any logos or trade marks displayed on Our Site without Our express written permission.
    8.5 You must not frame or embed Our Site on another website without Our express written permission.
    8.6 You may not link to Our Site from another website the main content of which is unlawful; obscene; offensive; inappropriate; dishonest; defamatory; threatening; racist, sexist, or otherwise discriminatory; that promotes violence, racial hatred, or terrorism; that infringes intellectual property rights; or that We deem to be otherwise objectionable.
  9. Links to Other Sites
    9.1 Links to other websites may be included on Our Site. Unless expressly stated, these sites are not under Our control. We accept no responsibility or liability for the content of third-party websites.
    9.2 The inclusion of a link to another website on Our Site is for information purposes only and does not imply any endorsement of that website or of its owners, operators, or any other parties involved with it.
  10. Disclaimers
    10.1 Our Site provides information about children and young people’s mental health for use as information purposes. Our Site is intended to provide general information only and should not be considered as a substitute for professional advice.
    10.2 It is up to you to contact a health professional if you are concerned about the mental health of a child or young person. If a child or young person is in immediate danger, you should contact the emergency services.
    10.3 Nothing on Our Site suggests that we are providing medical advice in relation to any individual case or patient, nor Our Site provide medical or diagnostic services.
    10.4 If you are a medical or health professional then you are encouraged to use Our Site for general information purposes. However, you should not rely on material included on Our Site and we do not accept any responsibility should you choose to do so.
    10.5 We do not guarantee that Our Site will be uninterrupted or error free, or that the Website or your use of it will be free of viruses or harmful material. You are responsible for ensuring that your computer is suitable to use Our Site. Nothing on Our Site constitutes professional advice on which you should rely. It is provided for general information purposes only.
    10.6 We make reasonable efforts to ensure that the Content on Our Site is complete, accurate, and up to date, but We make no warranties, representations, or guarantees (express or implied) that this will always be the case.
    10.7 If you are a business user, We exclude all implied representations, warranties, conditions, and other terms that may apply to Our Site and Content.
  11. Our Liability
    11.1 Nothing in these Terms and Conditions excludes or restricts Our liability for any other forms of liability which cannot be lawfully excluded or restricted.
    11.2 Our Site is intended for non-commercial use only.
  12. Viruses, Malware, and Security
    12.1 We exercise reasonable skill and care to ensure that Our Site is secure and free from viruses and malware; however, We do not guarantee that this is the case.
    12.2 You are responsible for protecting your hardware, software, data, and other material from viruses, malware, and other internet security risks.
    12.3 You must not deliberately introduce viruses or other malware, or any other material which is malicious or technologically harmful either to or via Our Site.
    12.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site.
    12.5 You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means.
    12.6 By breaching the provisions of Parts 12.3 to 12.5, you may be committing a criminal offence under the Computer Misuse Act 1990. All such breaches will be reported to the relevant law enforcement authorities and We will cooperate fully with those authorities by disclosing your identity to them. Your right to use Our Site will cease immediately in the event of such a breach.
  13. Acceptable Usage of Our Site
    13.1 You may only use Our Site in a lawful manner:
    a) You must ensure that you comply fully with any and all local, national, or international laws and regulations that apply;
    b) You must not use Our site in any way, or for any purpose, that is unlawful or fraudulent; and
    c) You must not use Our Site to knowingly send, upload, or in any other way transmit data that contains any form of virus or other malware or any other code designed to adversely affect computer hardware, software, or data of any kind.
    13.2 If you fail to comply with the provisions of this Part 13, you will be in breach of these Terms and Conditions. We may take one or more of the following actions in response:
    a) Suspend or terminate your right to use Our Site;
    b) Issue you with a written warning;
    c) Take legal proceedings against you for reimbursement of any and all relevant costs on an indemnity basis resulting from your breach;
    d) Take further legal action against you, as appropriate;
    e) Disclose such information to law enforcement authorities as required or as We deem reasonably necessary; and/or
    f) Any other actions which We deem reasonably appropriate (and lawful).
    13.3 We hereby exclude all liability arising out of any actions that We may take (including, but not limited to those set out above in Part 13.2) in response to your breach.
  14. How We Use Your Personal Information
    We will only use your personal information as set out in Our Privacy Policy, available here.
  15. Law and Jurisdiction
    These Terms and Conditions, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with, English law.

Hidden strength the go – to, advice + support portal for 13 – 24 year olds designed to provide accessible and immediate support and chat-based therapy from qualified therapists to any young people who may be struggling with their mental wellbeing, completely for free.